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FAQ

FREQUENTLY ASKED QUESTIONS

ARE YOUR PRODUCTS NON-GMO?

All of our ingredients are non-GMO!  

DO YOU HAVE NUTRITIONAL INFORMATION?

Yes! Our variety pack listings do not contain nutritional information but nutrition fact panels can be found by going to our shop and clicking on the individual flavor listings. The nutrition facts are extremely similar between flavors but each listing will also have that flavor's ingredients.

DO I HAVE TO ORDER $50?

Yes.  Unfortunately shipping a cold product is extremely expensive and which is why we require an order of $50 for cookie dough.  The good news is you can order any combination and the cookie dough will last in the freezer for 6 months if you don't want to eat it all right away.  Another option is finding a friend that shares your love of cookie dough to place an order together!

HOW LONG DO YOUR PRODUCTS LAST?

It lasts 6 months in the freezer or 75 days in the refrigerator.  There are no preservatives or stabilizers so the oil may separate and the color may darken due to oxidation.  Sometimes, the coconut oil can solidify and be seen as little white clumps.  It is still perfectly fine to eat.

HOW DO I BAKE WITH THE COOKIE DOUGH TUBS?

Start with thawed cookie dough.  If you are just making a few, you can leave the container out on the countertop for a few minutes and the edges should thaw enough to scoop it out. You can also microwave it for a few seconds.  Pre-heat your oven or toaster oven to 375F.  Scoop the dough onto a lined baking sheet and gently press down with your palm to form a disc. Because there are no eggs or butter the cookies do not spread. The thinner you press the dough, the crispier the cookies will get.  Bake for 8-12 minutes depending on how you like your cookies, the size of the cookies, and your oven.  

HOW DO I EAT THE COOKIE DOUGH AND BROWNIE BATTER SINGLE-SERVE CUPS?

The short answer is, any way you want!

You can eat them raw or microwave them right in the cup!  Remove the sleeve and the clear film from the cup.  Place the cup right in the microwave and microwave for 20-25 seconds.  Add another 5 seconds if your dough was frozen.  The plastic is microwave safe but you can also put your dough into a mug or on a baking tray and warm in the oven if you prefer.

WHEN WILL MY ORDER SHIP?

We typically ship out orders Monday-Wednesday each week.  Your order may take 1-2 business days to process and ship out.  If you need your order to arrive by a certain date, please email us as soon as possible after placing the order.  Likewise, if you will be out of town the week of or the week following your order, please alert us so we can delay the shipment.  In most cases, we cannot ship on Thursdays or Fridays due to perishability of the product.  However, if you need your cookie dough for a special occassion, we will try our best to accommodate you when notified of the request.  You will receive an email with shipping information, please be aware of your package's expected arrival date.

DO YOU ACCEPT RETURNS?

We do not accept returns, however we want you to be satisfied so please contact us with any questions or concerns and we will do our best to satisfy you!  If your product arrives damaged, we require a photo of the damage within 24 hours of receipt of the package and will give a partial refund at our discretion.  It is very rare but sometimes issues can occur during transit but we cannot be held responsible for cookie dough sitting on your door step for more than a few hours after arrival.  Shipping to your office or work place is another option.